themeholy.com gives top priority & values the privacy and security of the information you share with us through themeholy.com. We want our buyers to feel fully comfortable using themeholy.com. It is important for you to understand how we collect, use, and maintain your information.
When you want to buy any item from themeholy.com you need to register on our site then you can purchase an item. We collect your First Name, Last Name & Email address upon registration.
This privacy is for those who buy our items from themeholy.com and who mail us for support from our Envato Marketplace Items or other support requests (updated: August 27, 2022).
What Types of information do we collect?
Personal Information: Upon registration, we collect your first name, last name, email address, account username & password (WordPress default registration). Note Your address info is stored in our payment gateway company (Paddle/ 2checkout) for each order detail. On our website, we don’t store your address information.
For support purposes, we may need additional information like site URL, admin access & FTP access. We collect this data only when you provide effective support.
We use the Contact Us support system so all support request data save in Our system.
Non-Personal Information: When purchasing any items from themeholy.com the payment gateway company collect the information of IP address and geo-location information.
Support System Email:
From themeholy.com item support or our Envato items (Our site/ Envato Market / Template Monster) when you email us for support we store your email address, name and other info that you fill in the form. We also use the Contact support system and all support email communication through Contact. Contact store user name and email address. But we can import/ export this data as we need.
Why your information is collected?
If you want to purchase any products from themeholy.com like WordPress Plugins or Themes. You need to register on our site to make a purchase so upon registration (we collect your personal information) you become our customers so after login site you can download your purchased items any time or ask for support requests as you are our customer.
Also when any support request comes into our support system Contact stores your info like name & email.
What Purpose was your data used for:
With the data stored on our site, www.themeholy.com/contact support system we identify you as a customer we may send product notifications like new products release/ existing products update or any discount offers. A guest user is not permitted to do any action on our site. So as a valuable customer, you allow us to do this action.
How long personally identifiable information is retained:
When you register at themeholy.com upon registration we collect your personal information & email for support your email address is saved. As long as you don’t delete your personal information we keep storing your personal data.
What we do not do with your personal information:
We do not and will never share, disclose or provide your personal data to other companies for the marketing of their own products or services. Also, we never disclose your personal information to unauthorized people.
What right do you have over your data:
As a registered user, you have the right to edit your personal information or you can request the exported file of your information. You can also delete your data after login into our site at any time.
What data breach Procure we have:
Security of your personal information. We use industry-standard security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. Please do not disclose your registration username & password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. themeholy gives reasonable efforts to protect your personal information.
In any case of unauthorized access or loss, we will inform you immediately as soon as we aware of this
How you can access your data or Edit your personal information:
You can just log in to our site and edit/ delete any information or account as your wish. If you want to remove your email from product notification just unsubscribe or email us we will erase your email or account. Just write in the Subject “Delete your user name”